# Harlequin Training Solutions

> Independent learning and communications specialist, established in 1996 and based in North Yorkshire, England. Harlequin creates bespoke e-learning, training materials, explainer videos and the awareness communications that surround them, so complex subjects become clear and people can act on them.

Harlequin Training Solutions Limited is registered in England and Wales (company number 03286772). It is led by founder and director John Lawton, who has more than 35 years' experience in learning and communications, and works with a small network of trusted illustrators, designers, videographers and voice artists. Clients are in the UK and around the world.

Key facts:

- Services: bespoke e-learning (Articulate Rise and Storyline), interactive explainers, software simulations, how-to guides and videos, awareness and change communications, manager briefings, workbooks, job aids and facilitator materials.
- Specialisms: explaining technical and regulated subjects to non-specialists, introducing new systems, and communicating organisational change.
- Guide prices (excluding VAT): projects from around £1,500; explainer and software simulation videos from £1,400; 30 minutes of bespoke e-learning from £5,800; digital posters, infographics, PDF guides and briefing decks from £400.
- Ways of working: a four-stage process (discover, design, develop, review and deliver), with three review rounds. Clients own the finished work.
- Clients have included Amazon, Sodexo, BT Group, PwC and NatWest.
- Contact: john.lawton@harlequinsolutions.com, or the enquiry form at https://www.harlequinsolutions.com/#contact

## Main pages

- [Home](https://www.harlequinsolutions.com/): overview of services, selected work, approach and experience
- [Services](https://www.harlequinsolutions.com/services.html): what Harlequin offers, how projects run, guide prices and FAQs
- [About](https://www.harlequinsolutions.com/about.html): the company, its founder, history since 1996 and sectors served
- [Insights](https://www.harlequinsolutions.com/insights.html): articles on learning design, communications and technology

## Case studies

- [Restarting a stalled Windows 11 migration, and saving around £3.5m](https://www.harlequinsolutions.com/case-windows-11-migration.html): How Harlequin’s communications and training helped a global engineering firm migrate 72% of devices to Windows 11 ahead of the deadline, saving around £3.5m.

## Articles

- [Why your e-learning needs a launch campaign](https://www.harlequinsolutions.com/insight-elearning-launch-campaign.html): A brilliant course that nobody hears about changes nothing. Here’s how a little awareness work before launch can transform take-up and impact.
- [Explaining technical subjects to non-specialists: five things that work](https://www.harlequinsolutions.com/insight-explaining-technical-subjects.html): How to turn dense, expert content into learning people can follow and use, without losing the accuracy your experts care about.
- [Using AI in learning production: where it helps and where it doesn’t](https://www.harlequinsolutions.com/insight-ai-in-learning-production.html): An honest look at where AI speeds up good work, and where it just produces more of the wrong thing.
- [Writing key messages that survive a busy inbox](https://www.harlequinsolutions.com/insight-key-messages-busy-inbox.html): Practical techniques for messages people actually read, remember and act on.
- [Case-based learning for professional audiences](https://www.harlequinsolutions.com/insight-case-based-learning.html): Why realistic cases work so well for vets, engineers and other experts, and how to design them.
- [New system go-live is the start, not the finish](https://www.harlequinsolutions.com/insight-system-go-live-is-the-start.html): Why adoption depends on what happens in the weeks after launch, and how to plan for it.
- [Briefing managers to cascade change: a practical guide](https://www.harlequinsolutions.com/insight-briefing-managers-to-cascade-change.html): Managers are the most trusted channel for change. Here’s how to give them what they need.
- [Microlearning: when short is right, and when it isn’t](https://www.harlequinsolutions.com/insight-microlearning-when-short-is-right.html): Short learning is popular for good reason, but it isn’t the answer to everything.
- [How to write a learning brief that gets you a better result](https://www.harlequinsolutions.com/insight-writing-a-learning-brief.html): A clear brief saves time, money and rework. Here’s what to include.
- [What 30 years of workplace learning has taught us](https://www.harlequinsolutions.com/insight-30-years-of-workplace-learning.html): The tools have changed beyond recognition since 1996. What makes learning work hasn’t.
- [Accessible e-learning: what good looks like](https://www.harlequinsolutions.com/insight-accessible-elearning.html): Accessibility makes learning better for everyone. Here’s what to expect from an accessible course.

## Optional

- [Privacy notice](https://www.harlequinsolutions.com/privacy.html): how personal information and cookies are handled